Frequently Asked Questions
Q: You will how to ship the parts to me?
A:When products finished, also passed by our QC, we will ship out the parts to you by DHL, Fedex , or by sea after communication
Q: How to do if the parts not match with drawings we received?
A:Contact us immediately, send the pictures and tell us the issues, we will check and repair or re-make the goods with free.
Q: Will you do 100% inspection or random inspection ?
A:We will do 100% inspection for samples, random inspection for mass production. When manufacturing, we will control the dimensions , do PQC in mass production.
Q: What is your MOQ?
A:Our MOQ is 1pcs, it is also our one of advantage, even you have less budget, or want to reduce the risks before production, we both can accept the less MOQ.
Q: Can we get some samples before mass production?
A:Absolutely
Q: What shall we do if we do not have drawings?
A:Please send your sample to our factory,then we can copy or provide you better solutions. Please send us pictures or drafts with dimensions(Length, Hight, Width), CAD or 3D file will be made for you if placed order.
Q: Are you a trading company or factory?
A:We are direct factory with 10 experienced engineers and more than 30 employees as well approximate 3,000 square meters workshop area.
Q: What's the payment terms?
A:We accept 50% as payment deposit, when the goods is done, we take photoes for your check and you then pay the balance. For small amount, we also accept Paypal, Paypal commission will be added to the order. For big amount, T/T is preferred
Q: What's kinds of information you need for quote?
A:Kindly please provide the product drawing in PDF,and will be better you can provde in STEP or IGS, send the parts materials, quantity, surface finishing and other requirements to us as well.
Q: How long can i get the sample?
A:Depends on your specific items,within 3-7 days is required generally.
Q: Where can I get product&price information?
A:Send us inquiry e-mail , we will contact you as we receive your mail.
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